Support services are
one of the most important strategies for any organization. They are essential
and helpful in achieving the objective of the institution. They promote the
welfare of the students and encourage them to actively participate in the
learning.
The focus of strategy
“Our support services will be holistic, individualised, accessible and timely”
is to provide the learners a convenient and encouraging environment so that they
can pursue their study and can adapt with the complexities of life and
employment market.
I agree with the
strategy as it is the most important element among all the objectives of an
institution because it ensures the success of the learner and the institution
and both these aspects are interrelated as learners’ success reflects the
standard of the institution. The guidelines set under this strategy are worthy
and very effective if they are carried on in the right direction. It includes
all those guidelines which are required to be followed by me in my teaching. I
would prefer to provide the same support to my learners. My first step in this
direction will be designing the course for which I will keep in mind the
learners who will pursue the course. How will the course benefit my learners? The
second step is to provide them the right guidelines individually as well
collectively. I will keep in mind the background of my learners and accordingly
prepare myself to support them in study and will ensure that the services they
require are accessible to them. Overseas students will be provided the support
on and off campus as they cannot adapt with the new culture, new methods of
teaching due easily. I would like to advise my manager and the top authorities
to sign MOU’s with different institutions or business organizations in which
the students can be provided work related experience which will help them to
compete in employment market. I will monitor their progress not only during the
programme but also keep in touch with them after their study so that they
should feel the connection with the institution.
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